Shipping

THE COVID-19 PANDEMIC MAY CAUSE DELAYS BEYOND THESE ESTIMATES! This information is based on current advice provided by Australian mail carriers.

❆❄ ❆  XMAS CUT OFF DATES  ❆ ❄❆

DOMESTIC SHIPPING (Australia)
December 10th cut off for regular Australian parcel post and letter post
December 15th for Express Post

INTERNATIONAL SHIPPING (outside Australia)
November 24th cut off for regular international parcels
December 2nd for Express parcels
Untracked letter post delivery times are uncertain so I'm unsure of a cut off date BUT usually letters take 2-3 weeks.

These are based on the cut-off estimates provided by my mail carriers (Australia Post and Sendle/DHL eCommerce) but no one's ever had to handle Christmas mail in a global pandemic before so buyer beware! 

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Due to the pandemic, shipping times have been extended and some countries are not taking all international mail.

    • Mail is going out multiple times a week as normal
    • Estimated delivery times are no longer guaranteed by any service in the world, even express services.
    • Domestic (Australian) mail appears to be shipping with mostly slight delays, but occasionally delays of up to a month
    • International packages could take anywhere from 2 to 12 weeks longer than normal
    • I am temporarily unable to send parcel mail to the following locations: Bahamas, Belize, Bolivia, Brunei Darussalam, Cape Verde, Cayman Islands, Comoros, Eswatani (Swaziland), Guinea-Bissau, Guyana, Laos, Libya, Lithuania, Montenegro, New Caledonia, Nicaragua, Pakistan, St. Vincent and the Grenadines, Sao Tomé and Príncipe, St. Kitts and Nevis, Sudan, Syrian Arab Republic, Venezuala, Yemen

✈✈ ✈  Shipping Times  ✈ ✈✈
(Processing + Delivery + Customs)

Processing Time Estimate: 3-5 business days
It takes me a little time to pack and ship your order. Orders are mailed out 2-3 times a week.

Domestic (Australia) Delivery Estimate: 1-5 weeks
I ship out of Brisbane via Australia Post so QLD locations get mail faster. Perth and Hobart usually have to wait a little longer. Auspost is currently unable to provide solid delivery estimates due to the pandemic.

 

International Delivery Estimate: 2-12 weeks
International mail can be affected by many factors! Please be patient as your order makes its way to you. Most mail to US/UK/Canada is delivered in 2-3 weeks. Europe can take a little longer (European Customs is more strict/slow) while Asia is often faster.
Unfortunately the COVID-19 pandemic has slowed down international mail, with a lot of packages stuck waiting for flights, waiting on Customs processing, or rerouted to sea mail.

If your order has still not arrived after the estimated time has passed, please contact me for assistance.

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✉✉ ✉  Packing Your Order  ✉ ✉✉

Flats are shipped by regular letter mail. Flat "paper goods" items like stickers and postcards are usually mailed as letters in a regular envelope. The letter mail rate is cheap but untracked both domestically and internationally. If you would prefer tracking, make sure to select a shipping option that includes tracking at checkout.

Orders of 1-2 pins may ship in a bubble mailer. Orders of small light items can ship untracked as "large letters" in a bubble mailer. To upgrade your order to more sturdy packaging, make sure to select tracking at checkout, which will bump the order up into the next shipping category for just a few more dollars. 

Orders of 3+ pins ship in a flat box. More substantial (greater than 50grams weight) ship in a sturdy "superflat"-style box.

Bulky orders ship in either a box or a polymailer. If your order is all soft items like plush, it will ship in a polymailer. Items like posters will ship in a tube which is then also placed inside a triangular long box. Every effort is made to prevent items in the same order from damaging each other in transit.

 

Unfortunately, I am unable to guarantee any delivery dates. If you are buying for an occasion, please plan accordingly.